Ms. Dan Thanh was a consumer writer with the Baltimore Sun newspaper for years, and had the BEST consumer column we've ever read. We looked forward to it every week. She's since left the paper, but she DID start a Consumer Blog called "Consumer Wingman."
FOR YOUR CONVENIENCE - It's one of our Blog Favorites in the Column to the Right, so you can read it often, too. It's been VERY HELPUL. She also promises to continue helping right consumer problems. You wouldn't believe some of the issues she corrected from the Dept. of Motor Vehicles, to utilities and more.
Here's her description of it: "I'll do my best to fill you in on interesting consumer news and tidbits that might help me, you and your mother (father, too!) be better consumers. In turn, you tell us your best tips and share your happy, terrible, frustrating, surprising, or mindboggling attempts at trying to spend or save. Occasionally, you'll have to put up with my mini-rants about how businesses, politics, etc. affect consumers. But it's not a one-way rant. Feel free to share a rant, too. That's what makes this fun.
Also, on a more limited basis since I do this as a labor of love now and not full-time, I'll try to help you resolve your consumer problems. Yes, that's right. If you're at all familiar with my old Consuming Interests column at The Sun, readers used to write in with a complaint they couldn't resolve with a company and ask for assistance. I'd hear their side of the story, contact the company for its side and then try to negotiate a resolution between both parties. Win, lose or draw, I'd write a column out of the story and explain where things went wrong, who was at fault, who was willing to compromise and how to avoid stumbling into a similar situation." http://consumerwingman.blogspot.com/
NOTE FROM ROB AND TOM: This is one blog you really want to read all the time!
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